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Running an affiliate program: the honest manual for SaaS founders

For the founder running their first affiliate program. A live product, paying customers, a Stripe account, and no partnerships team. Nine modules, open and indexed. No email address, ever.

Illustration: a closed white garden gate with a sun-yellow latch at the end of a straight path, a mint bush beside it Illustration: a balance scale tipping gently toward a sun-yellow coin on one pan, a small ink weight on the other Illustration: a rolled white scroll tied shut and fixed with a round sun-yellow seal Illustration: three coins rolling along a track into a payout card with paid rows Illustration: ten small circles in a loose cluster, nine white and one sun-yellow Illustration: a row of blank dominoes with the first one caught mid-tip, a sun-yellow dot above it Illustration: a white card with three flat bars, one sun-yellow, and a small magnifying glass leaning against it Illustration: a white umbrella sheltering a sun-yellow coin from ink rain dashes Illustration: a white teapot beside a steaming mug under a calm sun-yellow disc

Nine modules

The modules

Most writing on this is for an affiliate manager with hundreds of partners. You have about 40 customers and 90 minutes on a Sunday. So the manual is staged: whether to start at all, then the money, then the rest, in the order the problems arrive.

Illustration: a closed white garden gate with a sun-yellow latch at the end of a straight path, a mint bush beside it Module 0 · About a 5 minute read Do not start an affiliate program yet The disqualifier. Four questions to answer before you invite a single partner, what to do instead when the answer is no, and when to come back. This module is allowed to tell you no. For a lot of readers it will. Illustration: a balance scale tipping gently toward a sun-yellow coin on one pan, a small ink weight on the other Module 1 · About a 6 minute read The commission number, worked out rather than copied Work the rate from your own margin, churn and payback. Not from an average with an eight-point spread. Recurring or one-time, the cookie window, and why trials pay on money. Illustration: a rolled white scroll tied shut and fixed with a round sun-yellow seal Module 2 · About a 5 minute read The six rules you write before the first affiliate arrives Six clauses that earn their place: brand bidding, coupon sites, incentivised traffic, self-referral, attribution, refunds. Plain wording included. And how to prove a partner accepted them. Illustration: three coins rolling along a track into a payout card with paid rows Module 3 · About a 15 minute read Payout methods: how you actually pay a person in another country The part every guide skips. Who is legally paying your affiliates, what PayPal and Wise really cost, the tax forms, the reporting threshold that changed in 2026, invoices and VAT. And why a $50 minimum payout quietly kills small programs. Illustration: ten small circles in a loose cluster, nine white and one sun-yellow Module 4 · About a 5 minute read Your first ten affiliates are people you already know Five places your first partners are already hiding. Two outreach messages that sound like a person. And why most of the ten doing nothing is the median, not a failure. Illustration: a row of blank dominoes with the first one caught mid-tip, a sun-yellow dot above it Module 5 · About a 5 minute read One first action, and the four assets you make in an afternoon Partners go quiet. Nobody named the first move. One clear first action, the four assets you can build in an afternoon, and a 30-day rhythm sized for a founder. Illustration: a white card with three flat bars, one sun-yellow, and a small magnifying glass leaning against it Module 6 · About a 5 minute read Reading the numbers without lying to yourself Why a conversion rate on eleven clicks is an anecdote. The published benchmarks that show what normal looks like. And the incrementality question the category avoids. Illustration: a white umbrella sheltering a sun-yellow coin from ink rain dashes Module 7 · About a 5 minute read Fraud, leakage, and the polite way to say no The signature of each abuse in data you already have. The defences to switch on day one. And the three awkward messages, written out, for saying no without burning the relationship. Illustration: a white teapot beside a steaming mug under a calm sun-yellow disc Module 8 · About a 4 minute read When to stop paying attention to it Most programs settle. That's fine. What autopilot really means, the ten-minute monthly check, and how to tell a plateau from a ceiling.

Read them in order the first time. After that, each module stands on its own.

The byline

Who writes this

Questions

Who is the manual for?

Who is the manual for?

The founder running their first affiliate program: a live product, paying customers, a Stripe account, and no partnerships team. About 40 customers and 90 minutes on a Sunday.

Do I need to give an email address?

No. Nine modules, open and indexed. No gate, no email address, ever.

Which module should I read first?

Module 0, Do not start an affiliate program yet. Four questions before you invite a single partner, in about five minutes. It is allowed to tell you no.

In what order are the modules?

Whether to start at all, then the money, then the rest, in the order the problems arrive. Read them in order the first time. After that, each module stands on its own.

Start here

Module 0 is allowed to tell you no

Four questions before you invite a single partner. Five minutes.

Published 1 September 2026, updated 3 September 2026